Privacy Policy

1. Controller and contact

Shapovalova Help is responsible for the processing described here. Privacy requests may be sent to info@shapovalovahelp.com.

2. Information we collect

• Contact and booking information you provide.
• Messages, questionnaire answers, and transaction details needed to provide a requested service.
• Technical information such as device, browser, IP-derived region, referral source, pages viewed, and campaign parameters.

3. Cookies and analytics

We may use essential storage and analytics or advertising technologies to operate the site, understand traffic, measure campaigns, prevent abuse, and improve content. Available consent controls and browser settings can limit non-essential technologies.

4. Purposes and legal grounds

We process information to respond to requests, provide contracted services, handle payments, maintain security, measure performance, comply with law, and improve our services. Depending on context, processing relies on consent, performance of a contract, legal obligations, or legitimate interests.

5. Service providers and transfers

Information may be processed by hosting, analytics, communications, booking, payment, course, and integration providers only as needed for their services. Some providers may process data in other countries under their applicable safeguards.

6. Retention and security

We retain information only as long as needed for the stated purposes, contractual and legal requirements, dispute handling, and security. We use reasonable access, transport, and operational safeguards, but no online system is completely risk-free.

7. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection, and may withdraw consent. Contact info@shapovalovahelp.com; identity verification may be required.

8. TikTok Data

The TikTok sandbox integration requests only user.info.basic and video.list after explicit authorization. It displays the authorized account's basic profile and published video metadata for an internal review demonstration. TikTok data is not sold or shared with unrelated third parties. The demo uses access and refresh tokens only inside the server-side callback request and does not persist them in a database, browser storage, cookies, logs, or Obsidian.

9. Children

The integration and paid services are not intended for children to use independently. A parent or legal guardian should contact us where involvement of a minor is contemplated.

10. Changes and contact

We may update this Policy and will show the current effective date. Questions or requests may be sent to info@shapovalovahelp.com.